Tickets

A Discord ticket bot for private support in one click

Support in a public channel gets messy, and DMs to mods get lost. With Wisp, members press one button and get a private channel with your support team.

7 days free · no card needed · £2.99 a month for all your servers

What it does

One-click panel

Post an 'Open a ticket' button with your own title, message and label.

Private channels

Only the member and your support roles can see each ticket.

Ask what it's about

Optionally ask for a topic before the ticket opens.

Claim, add, remove and close

Buttons and /ticket commands for your team.

Transcripts

Posted to your transcripts channel and sent to the member when it closes.

Limits

Choose how many open tickets each member can have.

Set it up in a minute

  1. Add Wisp and open Tickets on the dashboard.
  2. Pick a panel channel, a category and your support roles.
  3. Press Publish to post the button.

Questions

Who can see a ticket?

The member who opened it, your support roles, admins, and the bot.

Are transcripts kept by Wisp?

No. They're posted to your own transcripts channel and sent to the member, not stored by us.

Try Wisp free for 7 days

Everything switched on, no card needed. Then £2.99 a month for every server you own.

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